SNAP Enrollment coordinator
Wholesome Wave Georgia is seeking a dedicated, results-oriented SNAP Enrollment Coordinator to assist in overseeing our SNAP enrollment program.
Founded in 2009, Wholesome Wave Georgia's mission is to strengthen local food communities by empowering networks of farmers to facilitate access to and awareness of healthy food choices. In 2009, WWG launched as a state-wide chapter of Wholesome Wave National’s Double Value Coupon Program to double Federal Nutrition Assistance (FNA; i.e., SNAP, WIC) benefits at Georgia farmers markets. Through our Georgia Fresh for Less (GF4L) program, we has grown from three partner farmers markets to a network of over 60 markets and direct-marketing farms. WWG also launched the Southeast’s first Fruit and Vegetable Prescription Program in 2015, connecting low-income families with chronic illness to healthcare providers and nutrition and culinary education. Wholesome Wave Georgia has provided over $1.8 million in healthy food to Georgia’s FNA recipients and in revenue to local farmers through these two programs. In 2014, we became a SNAP Outreach partner with the Georgia Division of Family and Children Services (DFCS). Through this partnership, we've been able to assist over 400 individuals with applications for government assistance programs like SNAP (formerly known as food stamps), Medicare, and Medicaid.
Reporting to the Director of Programs, the SNAP Enrollment Coordinator assists in the planning, evaluation and execution of Wholesome Wave Georgia’s SNAP enrollment program. S/he is also responsible for managing relationships with partners, conducting community outreach, and performing administrative tasks to increase program effectiveness and efficiency. This position is part time.
SNAP ENROLLMENT ACTIVITIES
- Streamline administration, communication, planning, monitoring, and coordination of SNAP enrollment visits.
- Form partnerships with organizations and agencies that serve low-income clients to promote SNAP enrollment services. Organizations may be health care centers, community organizations, food pantries, senior centers, libraries, etc.
- Organize and execute regular SNAP enrollment visits to these community partners.
- Disseminate printed SNAP outreach materials to new audiences and community partners.
- Attend farmers markets, community events, and community centers to provide and promote SNAP enrollment services.
- Create and implement a schedule of regular monthly or bi-monthly enrollment visits at community partners across metro Atlanta.
- Train interns to conduct SNAP enrollments and follow necessary administrative procedures.
- Enforce all policies and procedures regarding benefits assistance with help from Programs Coordinator and Director of Programs.
- Manage requests and documentation for all new phone and fax line leads
- Serve as lead on troubleshooting issues for all applications.
- Track all measurable outcomes on SNAP enrollment and enrollment assistance
- Aggregate and report on SNAP enrollment data monthly.
- Excellent administration skills including strong knowledge and experience with developing and maintaining spreadsheets, collaborative documents, and record keeping.
- Passionate and knowledgeable about working with low-income populations.
- Knowledge of and experience with governmental assistance programs like SNAP, Medicaid, Medicare, etc strongly preferred.
- Superb organizational and time management skills: able to efficiently and accurately prioritize and complete activities.
- Excellent interpersonal skills: demonstrated ability to develop and maintain relationships and relate well to individuals from varied backgrounds.
- Excellent written and verbal communication skills: demonstrated ability to express information effectively in a clear and convincing manner.
- Outgoing, energetic attitude and eagerness to promote programs.
- Flexibility and willingness to adapt to a rapidly changing landscape and re-prioritize tasks based on unanticipated projects and demands.
- Ability to quickly come up to speed on existing initiatives and programs and take ownership of tasks, working independently with little guidance.
- Ability and availability to travel long distances independently and represent a statewide organization; driver’s license and access to a car are necessary.
EDUCATION AND EXPERIENCE
- Bachelor’s degree, 1-2 years experience in working with programs that serve low-income and under-served populations.
- Experience with TaskRay, Salesforce, or other project management software encouraged.
- Familiarity with farmers markets, farms, and other outlets in Georgia’s local food system encouraged.
COMPENSATION, TIME, AND CLASSIFICATION
- This position is part time, non-exempt at 16 hours per week.
- This position does not include benefits.
- Pay is $14-16/hour, based on qualifications and experience.
- Position will be based out of WWG’s Kirkwood, Atlanta office.
Please submit a resume and cover letter outlining background, experience, and interest to email@example.com.
Applications will be reviewed on a rolling basis until April 20th, 2018. Please use subject line “SNAP Enrollment Coordinator"